Get ahead of cybersecurity with these basic IT terms

Cybersecurity is everyone’s responsibility. But you don’t need to be an IT expert to know how to protect yourself from a cyberattack. To help you get started, here are helpful terms you need to know so you’re not left in the dark, whether you’re teaching yourself how to update your anti-malware, updating your systems, or […]

How SMBs can benefit from VoIP data

If you’re making or receiving Voice over Internet Protocol (VoIP) calls, you may gather a lot of valuable data without knowing it. Whether you’re still getting accustomed to your new telephone system, or you’re simply unaware of your VoIP data, here are five things you can do to benefit from it. Time/Date data The information […]

Which Office 365 plan is right for you?

Office 365 has become the go-to all-in-one tool for businesses in recent years. With different Office 365 plans — Business, Business Premium, Enterprise E1, E3, and E5 — you can have a set of services and features that are perfect for your business. We’ve summarized a list of the different features of each plan to […]

Protection through browser extensions

Protecting yourself, your employees, and your business when you’re using the internet is necessary if you want to remain safe, productive, and profitable. Given the proliferation of phishing attacks, hacks, and online fraud, we all need to ramp up our online security measures. Here are some ways to bolster security using browser extensions. Prevent browser […]

Boost office productivity with technology

Successful businesses make technology work for them, not the other way round. When used correctly, technology can make every task much faster to execute. So, if you’re looking to increase staff efficiency, consider the following methods to implement technology into your day-to-day business operations. Change office communication To increase efficiency, set up instant messaging software […]

Two excellent ways to verify user identity

Cybersecurity is a vital component to businesses these days. You need to make sure that criminals cannot just hack into your network. When it comes to verifying users’ identity, there are two types of authentication used: two-step and two-factor. These two are so similar, many confuse one with the other. Learn the difference between the […]

Is your PC being used for cryptojacking?

Hackers use cryptojacking to mine cryptocurrencies, and this process can cause PCs to run below optimal speeds.  If you have a relatively new computer but are experiencing performance problems after clicking a link or visiting a website, you might be a victim of cryptojacking. Here’s what to do. Hijacked hardware Instead of paying for computing […]

Avoiding Office 365 migration failure

Microsoft is always ensuring that their popular cloud-based productivity suite, Office 365, is constantly being improved. Because of the great applications and support offered, small- to medium-sized businesses (SMBs) are continually migrating to the platform. If you are considering moving to Office 365, you should be aware of five factors that can cause a migration […]

Organize online sales with an OMS

Order management systems (OMSs) nowadays are more powerful and more intuitive than ever, which is the main reason why a growing number of businesses deploy one. What are the benefits of having one for your e-business? First off, we need to clarify that inventory management systems (IMSs) are not the same as OMSs. The former […]

Why your firm should record its calls

Even the most attentive customer service representative can make mistakes; after all, he or she is only human. If your business uses VoIP as its telephony solution, errors can be lessened through call recording. Find out how this helpful VoIP feature can benefit your organization. #1. Improve customer service One of the most important reasons […]