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It’s most likely you’re using Voice over Internet Protocol (VoIP) telephony in your office. VoIP allows you to do conference calls, send instant messages, play music while a caller is on hold, line up callers on an automatic queuing system, and many more.

All business users must have access to the latest security and non-security updates in Microsoft 365. But there are businesses that prefer to update their applications and systems once a month and there are others that would rather get them as soon as they become available.

With the COVID-19 pandemic, many business owners are cutting costs and jeopardizing their organization’s efficiency as a result. If you want to avoid this outcome, you should invest in cloud technology. The cloud will not just help you save money, but it will also help your business run more efficiently.

Many small- to medium-sized business (SMB) owners never expect a major crisis to hit their company and are often caught flat-footed when it does. Such events can cause downtime, which can lead to lost revenue and reduced profits. In addition, SMBs that fail to recover quickly from disruption face the risk of losing their customers to their competitors.

When it comes to cybersecurity, you probably think of protecting computers, apps, or online databases first and printers last. Precisely because they’re overlooked in, printers can be exploited by hackers and used as a gateway to infiltrate your systems.

There are many reasons why a printer may malfunction. It could be due to faulty drivers or network connections, clogged printheads, or non-genuine printer ink. Whatever problem you may encounter, there is a solution to get your printer running again.

When working remotely, there are many tools your business can use to communicate. You have email, old-fashioned phone calls, internal discussion forums, and issue tracking software. However, if you want to dramatically improve business performance, softphones are the way to go.

Microsoft recently introduced its new Microsoft 365 (M365) Personal and Family subscriptions, which will replace their Office 365 (O365) Home and Personal plans. The company wants its new bundles to be "the subscription for your life to help you make the most of your time, connect, and protect the ones you love, and to develop and grow.

Families and communities all over the world have been told to shelter in place. However, despite social distancing measures, people are still able to connect to one another, thanks to the cloud.
Cloud computing helps buoy economies
For many people, being forced to stay at home means being unable to earn money or spend money on in-person services and activities that form dense congregations, such as watching movies or attending concerts.

More than being a global health crisis, the COVID-19 pandemic is also upending the global economy. Many businesses find themselves facing the grim reality that if they don’t find a way to adapt to the crisis, they’ll end up closing their doors for good.