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Voice over Internet Protocol (VoIP) has come a long way since the mid-90s when the technology first enabled phone calls over the internet. Thoughtful developments in telephony hardware and software have driven its growth, and enhanced internet functionality has been a key component, too.

Microsoft’s Office 365 has made everyday business operations more efficient with programs like Word, PowerPoint, Excel, OneNote, and Outlook. As if that’s not enough, it also offers these add-ons that streamline users’ workflow.
#1. Teams
Teams is ideal for organizations that collaborate frequently.

Firefox is one of the most versatile web browsers today and its potential uses only grow with each new version. Not only is it great for casual browsing, but it also has a selection of tools that are valuable in business. Here are some of the functions you should be using in Firefox:
Firefox’s secret tweak interface
Catering to the more tech-savvy users, Firefox’s secret interface gives you a peek behind the curtain into the world of coding.

Unforeseen disasters can strike at any time, and when they do, your business could come to a grinding halt. Having a business continuity plan could prevent this from happening by securing your valuable business data at another location. But all too often, data backup can be too complicated for the average IT personnel to manage.

Businesses should take every precaution when it comes to data and network protection. Leverage the capabilities of a competent IT partner by augmenting their round-the-clock oversight and regularly update protocols with timely security audits.
Auditing and the security strategy
Audits are necessary to maintain system integrity and uphold quality.

A strong network enables your business to surf the web and access cloud productivity apps. Behind these networks are Wi-Fi routers that keep your devices connected to the internet. While there are many more components involved in setting up a strong network, your choice of router can make a huge difference.

When most of us think of cyberthreats, we think of viruses, Trojans, and ransomware. Unfortunately, those aren’t the only ones to look out for. One of the biggest threats to Voice over Internet Protocol (VoIP) systems are denial-of-service (DoS) attacks, so if you have a VoIP system, you better read on.

To help you prepare for future challenges and opportunities, Office 365 has predictive forecasting: Power BI’s powerful business analytics tool. Learn more about it here.

Though touted for its increased security, the cloud isn’t 100% safe from data breaches. A small- and medium-sized business has to be proactive with data security, even in the cloud, or it risks costs tied to lost business, damaged reputation, and regulatory fines.

If you’ve managed to convince yourself that only large enterprises have the money to take advantage of Business Intelligence (BI), then think again. In the past, companies needed to hire expensive experts to really delve into BI. But these days, there is a range of affordable self-service tools that will allow small- and medium-sized businesses (SMBs) to make use of BI. What's more, your SMB creates and holds much more data than you realize, which means you can start using BI for your business.